Frequently Asked Questions

We don't have one!

Line Of Sight is a pure online retailer. That's good news for you.

Why?

Well, because we're not hindered by costs associated with a traditional retail outlet (like rent), we've got more wiggle room on our prices.

That means you save every time you shop with Line Of Sight!

We’re able to offer you substantial savings on all the best hunting gear money can buy. That includes bows, packs, gun cases, scopes etc.

Good question.

The answer is, it depends.

If you're located in a metro area, or on the outskirts of a metro area, delivery will generally take 3-5 business days.

If you live in a remote location, you're looking at an extra 2 business days (so, your order should arrive in around 7 business days). 

For WA and Tasmania customers, please allow up to 7 business days.

To reduce the cost of shipping, most orders are shipped directly from our supplier warehouses.

This means when ordering multiple products from alternate suppliers, your order may be shipped as multiple packages and arrive on separate days.

We accept a variety of payment methods including Mastercard, Visa and Paypal. We can even to Direct Deposit if you ask.

You can choose your favourite payment method at checkout.

No, you don't.

If no one at your address is present at delivery, your consignment will be transferred to a nearby depot and a card will be left with instructions for re-delivery/collection.

You simply follow those instructions and either travel to the depot to pick up your order or organise for re-delivery. 

First up, that sucks.

We do our best to ensure your items show up in pristine condition. But for whatever reason, sometimes stuff just gets damaged.

When your order arrives, inspect the packaging. If you notice any damage you should make note of it when signing for delivery.

If your item(s) do arrive damaged, please send photos to info@lineofsight.com.au within 24 hours of delivery and we will process an insurance claim on your behalf. Alternatively, you can call our team on (07) 3040 0660.

We will replace any of our products that arrive damaged as quickly as possible.

We keep a close eye on our inventory levels.

But on the rare occasion you make an order and the product/s you order are out of stock, we'll shoot you a quick email to let you know.

Plus, our expert team will help you find the best replacement product for your specific needs and we'll offer you options for swapping over to the alternative product, or offer you up a refund.

Again, this is rare. But sometimes we sell so much gear that our stock inventory systems can't catch up and fall out of sync.

Don't worry though, if we do run out of an item you've ordered, you'll know very quickly.

Sure do! In fact it's the best returns policy in Australia by a mile!

Please see the link to our 30 day free return policy in the footer.

All the items we stock carry a manufacturers warranty. The warranty is dependent on the brand and the product and can vary.

At minimum, you're covered by a 6 month warranty. However, most items include a 12 month and higher warranty. Many items also carry commercial warranties.

To check the warranty conditions for a specific product, just click the 'warranty' tab on each individual product.